Who should I talk to if I think I have a gaming problem?

First, reach out to our 24/7 live chat — our trained team will assist you with complete confidentiality. You can also email us at support@568h.lat. Talking to family or trusted friends is also very effective.

For ages 21+

568h's commitment to responsible play

Play with enjoyment, stay within your limits — 568h always places your safety and wellbeing first.

What is responsible play and why does it matter

Gaming should be a source of fun — not stress or financial hardship. We want to make sure every player plays in a controlled way.

Online gaming and betting is a legitimate form of entertainment — but it is only safe when you play with awareness. 568h believes that every player should have full control over their own budget, time, and decisions.

Responsible play means enjoying entertainment within your limits, not playing to chase losses, and asking for help when needed. Our platform has tools to help you maintain the right boundaries.

Warning signs

Repeatedly betting to chase losses
Spending more money than your budget allows
Hiding your gaming activity from family and friends
Feeling unable to stop gaming
Neglecting daily tasks and responsibilities
Feeling anxious with gaming constantly on your mind

Our protection tools

568h provides a number of effective tools to keep you safe — all free and easy to access.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately — raising it requires a 24-hour wait.

Time-Out Feature

Temporarily close your account for 7 days, 30 days, or 90 days. During this time logging in or placing bets will not be possible.

Self-Exclusion

If you are experiencing long-term issues, activate a permanent or long-term self-exclusion. This disables your account completely.

Session Reminder

Receive automatic reminders after a set time, which will alert you to how long you have been playing.

Betting History Review

View your complete betting and deposit history at any time. Understand your own patterns and make informed decisions.

24/7 Support

Our Bangla-speaking support team is active in live chat seven days a week, twenty-four hours a day. Do not hesitate to talk to us about any concern.

21+

For adults only

To participate on 568h you must be 21 years of age or older. We collect the necessary information at registration to verify age. Minors are strictly prohibited from creating an account or participating in any gaming activity on this platform. If there are any minors in your household, we recommend using parental control software.

How to use the tools

Set a deposit limit

After logging in to 568h, go to the Deposit Limit option in Account Settings. Set the maximum amount you can deposit per day. Lowering this limit takes effect immediately, but a request to raise it is processed after 48 hours — which protects you from making decisions on impulse.

Activate a time-out

If you feel you need a break, use the time-out feature. Keep your account access closed for 7 days, 1 month, or 3 months. During this time no promotional messages will be sent to you either.

Apply self-exclusion

If you feel that gaming is having a negative impact on your life, activate self-exclusion. You can enable this feature by contacting our live chat or emailing [email protected]. Once activated, it cannot be reversed before the set period ends.

Responsible play checklist

Before you play, set a fixed budget that you can afford to lose.
Set a time limit for each session and stick to it.
Do not increase your bets in an attempt to chase losses.
Play for fun — not as a source of income.
Review your gaming history every day or every week.
Avoid playing when drinking or in an unsettled state of mind.
Talk to family and friends — they can support you.
If you feel concerned, reach out to our live chat.

Need help? We are here.

If you feel that gaming is becoming a problem for you or anyone in your family, please contact us promptly. Our trained support team will help you with complete confidentiality.

Live Chat

Instant support in Bangla, 24/7 — from any page on the site.

[email protected]

Questions and answers about responsible play

Common questions and their answers are provided below.

Log in to your account and go to Account Settings. There you can set a daily, weekly, or monthly limit under the "Deposit Limit" option. Lowering the limit takes effect immediately, but a request to raise the limit takes 48 hours to process. Contact us via live chat for assistance.

Yes, but it is not possible to reactivate your account before the set period is over. For long-term self-exclusion, a cooling-off period applies once the term ends. We have deliberately designed the process this way so that decisions cannot be reversed on impulse.

No. The minimum age to participate on 568h is 21. Anyone under 18 and anyone under 21 are both prohibited from participating on this platform. We follow an age verification process to protect minors.

First, reach out to our 24/7 live chat — our trained team will assist you with complete confidentiality. You can also email us at [email protected]. Talking to family or trusted friends is also very effective.

A time-out is a short-term break (from 7 days up to 90 days), after which you can rejoin normally once the period ends. Self-exclusion is longer-term and stricter — it can range from 6 months to permanent, and during this period the account cannot be activated under any circumstances.

Change your password immediately and let us know via live chat. We will take the necessary steps to secure your account. Never share your password with anyone.

Play safely, enjoy 568h

With responsible gaming in place, enjoy cricket, slots, or casino on our platform with peace of mind.

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