Frequently Asked Questions

Answers to all your questions about 568h

From opening an account to bKash deposits, claiming bonuses, and responsible gaming — find everything you want to know about 568h in one place.

568h ensures a safe and enjoyable gaming environment for players in Bangladesh. Whether you are a new member or an experienced player — this FAQ page gives you detailed answers to the most important questions about account registration, deposits and withdrawals via bKash and Nagad, slots and cricket betting, bonus terms, and responsible gaming. If you cannot find your question here, contact our 24/7 live chat — Bengali-language support is always ready.

Account and Registration

Registration Login Verification

To open an account at 568h, you need a valid mobile number, an email address, and a strong password. The registration process is completed entirely online. From anywhere in Bangladesh, you can create an account in just a few minutes on a mobile or computer. Please note — only those aged 21 or above may register.

No. Under 568h rules, each person may create only one account. 568h reserves the right to close any duplicate accounts and any balance held in them may be forfeited. This policy is strictly enforced to ensure fair and balanced gaming for everyone.

Click the "Forgot password?" option on the 568h login page. Enter your registered email or mobile number and a verification code will be sent to you. Use the code to set a new password. The whole process takes just a few minutes. If you run into any trouble, contact our 24/7 live chat support.

To ensure security and fair play, 568h may request identity verification in certain cases. Simply submit a scanned copy of your national ID card or passport to complete the process. Verified accounts receive faster withdrawal processing and the account stays more secure overall.

Yes. The entire 568h platform is optimised for mobile browsers. Go directly to the 568h login page from any Android or iOS smartphone browser. No separate app download is needed — enjoy the full casino and betting experience right on your mobile.

Deposits and Withdrawals

bKash Nagad Rocket Upay Withdrawal

After making a deposit via bKash, Nagad, Rocket, or Upay, the balance is usually added to your 568h account within a few minutes. Occasional minor delays may occur due to network congestion. If a deposit is not confirmed, contact live chat with a screenshot.

The minimum deposit amount at 568h is ৳300 across all payment methods. The same minimum limit applies to bKash, Nagad, Rocket, and Upay. Players with a smaller budget can get started easily and enjoy the full bonus benefits.

568h typically processes withdrawals in just 5-30 minutes — making it one of the fastest platforms in Bangladesh. The minimum withdrawal limit is ৳800. Withdrawals from verified accounts are processed even faster.

568h does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may apply their own transfer charges — this depends on your mobile banking account type and your provider's policy.

Yes. Nagad is fully supported. Log in to your 568h account, go to the deposit option, select Nagad, and complete the payment by following the instructions. Deposits via bKash, Rocket, and Upay work the same way.

Games and How to Play

Cricket Betting Slots Live Casino Fair Play

Go to the cricket betting section on 568h and select BPL or any other tournament. Choose your preferred event from the match list — you will find a range of markets including match winner, top scorer, and over/under. Add your chosen odds to the bet slip and enter your stake. Live betting is also available while a match is in progress.

568h offers slots and casino games from a range of leading providers including PG Soft, Pragmatic Play, JILI, and Spribe. Particularly popular titles include Fortune Tiger, Mahjong Ways, and Lucky Neko from PG Soft; Gates of Olympus and Sweet Bonanza from Pragmatic Play; Super Ace and Fortune Gems from JILI; and Aviator from Spribe.

RTP (Return to Player) is the percentage of total wagers that a slot or game is expected to return to players over the long term. It is a statistical average — the outcome of any individual session may not match the RTP. A higher RTP is generally more favourable for longer-term play.

Yes. All slots and casino games at 568h are powered by Random Number Generator (RNG) technology, which keeps the result of every spin or round completely random and unbiased. SSL encryption and a fair play policy are at the core of the platform.

568h's live casino is powered by high-definition streaming from Evolution Gaming and Ezugi — running equally smoothly on mobile and desktop. With a good internet connection (4G or Wi-Fi), playing live roulette, baccarat, and blackjack on mobile feels much like a real casino experience.

Bonuses and Promotions

Welcome Bonus VIP Cashback Wagering

The 568h welcome bonus is up to 200% on your first deposit, with a maximum of ৳10,000. For example: deposit ৳1,000 and receive ৳2,000 in bonus funds, bringing your total balance to ৳3,000. The total amount (deposit + bonus) must be wagered 25 times before the bonus becomes withdrawable.

The wagering requirement means you must bet the combined total of your deposit and bonus a set number of times before making a withdrawal. Example: with a total balance of ৳3,000 and a 25x wager requirement, you need to place a total of ৳75,000 in bets. The wagering contribution may vary across different games such as slots, cricket betting, and casino games.

The 568h VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. Based on your regular gaming activity, you will be promoted to the next tier automatically — weekly cashback from Bronze through to Platinum is 0.2%, 0.4%, 0.6%, and 0.8% respectively.

Yes. 568h regularly runs reload bonuses, weekly cashback, and special tournament offers for members. Special cricket betting promotions are also available during the IPL, T20 World Cup, and BPL seasons. Check the promotions page regularly for the latest offers.

No. Bonus balance cannot be withdrawn directly — you must first meet the specified wagering requirement (25x). Once the requirement is met, winnings from the bonus are added to your regular balance and can then be withdrawn through the normal withdrawal process.

Security and Responsible Gaming

21+ SSL Protection Self-Exclusion Support

Yes. 568h uses advanced SSL encryption technology for all data transmission. Your personal and financial information is never shared with third parties. Ensuring a safe and trustworthy gaming environment is 568h's primary commitment.

Only those aged 21 or above may create an account and take part in gaming activities at 568h. Participation by minors is strictly prohibited. The age verification process is enforced rigorously.

Yes. 568h takes responsible gaming very seriously. If you notice signs of gaming addiction, contact our live chat support — our experienced team will help guide you in the right direction. Options to set deposit limits and temporarily suspend your account are also available.

Yes. If you feel you need to take a break from gaming, you can contact 568h support to activate a temporary or permanent self-exclusion. During this period, logging in to or depositing into your account will not be possible — this is completely free and confidential.

568h support is available 24/7 — seven days a week, at any hour, ready to assist you in Bengali. Get instant help via live chat from any page on the site, or write to us by email at [email protected]. Support is available for all matters including accounts, payments, gaming, and responsible gaming.

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